Account Supervisor

At DDB Health, we believe health can’t wait. The pace of healthcare is accelerating—and we love it. That is why at DDB Health, we DARE TO DO BOLDLY. We believe there’s nothing more important than health, and we need to stay a step ahead in order to achieve it. Our agency of courageous, curious, generous and gritty people are committed to solving the toughest health challenges. Through our omnichannel creative approach, we inspire our customers to take bold action that advances health. 

Inclusivity:
We, at DDB Health, are an inclusive home. We believe that every voice matters, and we aim to reflect the world around us. Together, we can boldly tackle every health communication challenge with diverse thought and enhanced perspective.

Flexibility (new):
At DDBH we have a flexible hybrid working environment with employees able to split their time between the Soho headquarters and their home office, Friday afternoons free of meetings, Summer Fridays, and other perks and arrangements that enable our people to do their best work.  We strive to be our boldest and best no matter where we are each doing our work – either with our clients, from home, or from the office.

DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. Through deep insight into customers, channels, and behavior, DDB Health creates meaningful change on behalf of important healthcare brands.

Title: Account Supervisor

Department/Discipline: Account Services

Location: New York, NY 

Overview: The Account Supervisor (AS) is responsible for developing and overseeing the implementation of marketing strategies for our clients and will be expected to maintain a complete working knowledge of the assigned disease segment and brand goals. The AS will manage client relationships, oversee talent development for direct report(s) and ensure financial goals are attained as outlined in the metrics associated with this role.

Responsibilities:

• Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
• Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
• Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
• Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
• Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
• Develop presentations to sell recommendations to client(s)
• Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
• Supervise and motivate account group team to ensure a high level of client satisfaction
• Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
• Participate in all management courses offered by OHGU, as assigned
• Support and/or lead team or agency initiatives as assigned

Qualifications and Experience:

• Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
• Previous experience managing one or more direct reports
• Superior verbal and written communication skills
• Able to collaborate across a multi-disciplinary brand team
• Excellent presentation skills with an ability to present ideas to brand teams and clients
• Experience working on digital projects or accounts with strong digital focus
• Proficient in Microsoft Office

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $90,000- $116,000

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.